{"id":9321,"date":"2026-06-26T15:58:25","date_gmt":"2026-06-26T15:58:25","guid":{"rendered":"https:\/\/www.fintechpulse8.com\/?p=9321"},"modified":"2026-06-26T15:58:25","modified_gmt":"2026-06-26T15:58:25","slug":"ford-recognized-for-addressing-stubborn-quality-issue","status":"publish","type":"post","link":"https:\/\/www.fintechpulse8.com\/?p=9321","title":{"rendered":"Ford recognized for addressing stubborn quality issue"},"content":{"rendered":"<p><\/p>\n<p>I\u2019ve been\u00a0covering Ford and other Detroit automakers for some time now, and the issue that keeps popping up with Ford is quality control.\u00a0The data\u00a0bear this out.<\/p>\n<p>While Ford\u2019s recall pace isn\u2019t as bad as it was last year \u2014 when it broke\u00a0GM\u2019s all-time recall record for the year in just the first six months \u2014 so far this year, Ford has issued 51 recalls, according to the National Highway Traffic Administration; the next three automakers combined have just 51 recalls in 2026.<\/p>\n<p>Between January 2024 and mid-2025,\u00a0Ford initiated\u00a094 recalls affecting nearly 6 million vehicles,\u00a0Indy Auto Man\u00a0noted. By July, Ford had\u00a0issued its 89th recall of 2025, easily surpassing\u00a0GM\u2019s 2014 record of 78 recalls for the entire\u00a0year.<\/p>\n<p>So the company is still a work in progress, but according to analysts at JD Power, that progress is already starting to pay major dividends. <\/p>\n<h2>JD Power ranks Ford first in initial quality<\/h2>\n<p>While Ford leads all automakers in recalls so far this year, analysts at JD Power report that the company was the top pick in its 2026 U.S. Initial Quality Study.<\/p>\n<p>JD Power uses a scale of problems per 100 vehicles. The fewer problems per 100 score indicates higher vehicle quality. <\/p>\n<p>The total number of reported PP100 improved in 2026 to 175 from 192 a year ago. It was the best year-over-year improvement since 1997 and the fourth-best performance in the study&#8217;s 40-year history. <\/p>\n<p>Among mass market brands, Ford ranked the highest with a score of 152 PP100. Nissan was second with a 156 score and General Motors&#8217; brand Buick came in third at 162. <\/p>\n<p align=\"center\"><strong>Related: Ford is betting a new battery strategy will make EVs profitable<\/strong><\/p>\n<p>Ford&#8217;s ubiquitous F-150 led in its pickup category, while the Ford Mustang and Ford Super Duty also ranked highest in their respective categories. <\/p>\n<p>Ford CEO Jim Farley commented on the recognition and the work Ford has been putting in to improve its quality. <\/p>\n<p>&#8220;Oh boy, this is a big day for Ford,&#8221; Farley said in an interview with Yahoo Finance. &#8220;We&#8217;ve worked really hard for four years to be an overnight success story. It&#8217;s been an incredible journey over the last several years. We have completely transformed all of our plants and our quality operating system.&#8221;<\/p>\n<p>&#8220;You go into any of our plants in the US, you&#8217;ll see our workers completely obsessed with all the data. Every torque wrench is measured. We look at every defect and understand why it happened,&#8221; he said.<\/p>\n<figure>\n<p>                        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.thestreet.com\/.image\/NDA6MDAwMDAwMDAzMDkyMzAx\/photo-3092301.jpg?profile=rss\" height=\"675\" width=\"1012\"><figcaption>JD Power recognizes Ford for its high quality in 2026.<\/p>\n<p>Bloomberg &amp;sol; Getty Images<\/p>\n<\/figcaption><\/figure>\n<h2>Ford details plan to turn around its quality control troubles<\/h2>\n<p>Ford set a record\u00a0last year for the most recalls in a single year, but the issue runs deeper than that.<\/p>\n<p>A recent study by iSeeCars.com,\u00a0analyzing 31 years of recall history, found that Ford is the least proactive car brand in issuing recalls. Fewer than 30% of the cars recalled over the last three decades were due to a problem Ford found on its own.<\/p>\n<p>By 2023, the company reached a breaking point when Ford said it spent $4.8 billion fixing customer vehicles. In 2024, the company said it was initiating a new quality assurance program that incorporates \u201ctesting vehicles to failure,\u201d running them \u201cat extremely high mileage\u201d in order to find potential problems before customers do.<\/p>\n<p><strong>More Auto:<\/strong><\/p>\n<ul>\n<li><strong>Mercedes wants AMG to become a much bigger profit machine by 2030<\/strong><\/li>\n<li><strong>Popular Ford model faces yet another recall<\/strong><\/li>\n<li><strong>Tesla faces lawsuit from family of victim killed in Texas home crash<\/strong><\/li>\n<\/ul>\n<p>The company said at the time that it would take up to 18 months to see the benefits of that new process. \u201cIt makes our quarters lumpy, and it\u2019s challenging, but it will reduce warranty (costs) over time,\u201d Farley said at the time.<\/p>\n<p>During a recent call, Chief Operating Officer Kumar Galhorta identified four areas the company is focusing on now:<\/p>\n<ul>\n<li>Seamless launch execution<\/li>\n<li>Minimal defects<\/li>\n<li>Greater reliability<\/li>\n<li>Time<\/li>\n<\/ul>\n<p>\u201cWe are not satisfied with the current level of recalls or the number of vehicles impacted. We are working to reduce the cost of these recalls,\u201d said Chief Operating Officer Kuman Galhorta during the company\u2019s second quarter\u00a0earnings call last year.<\/p>\n<p>Galhorta went on to say that\u00a0the majority of its recalls\u00a0are \u201ctied to vehicles engineered several years ago before we made all the robust process changes across our industrial system.\u201d<\/p>\n<p align=\"center\"><strong>Related: Ford CEO&#8217;s son is practicing what his dad preaches<\/strong><\/p>\n<p>#Ford #recognized #addressing #stubborn #quality #issue<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019ve been\u00a0covering Ford and other Detroit automakers for some time now, and the issue that keeps popping up with Ford is quality control.\u00a0The data\u00a0bear this out. While Ford\u2019s recall pace&hellip; <\/p>\n","protected":false},"author":1,"featured_media":9322,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[246],"tags":[11356,2936,2305,1392,11355,11357],"class_list":["post-9321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-popular","tag-addressing","tag-ford","tag-issue","tag-quality","tag-recognized","tag-stubborn"],"_links":{"self":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts\/9321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9321"}],"version-history":[{"count":0,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts\/9321\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/media\/9322"}],"wp:attachment":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}