{"id":8704,"date":"2026-06-23T06:41:58","date_gmt":"2026-06-23T06:41:58","guid":{"rendered":"https:\/\/www.fintechpulse8.com\/?p=8704"},"modified":"2026-06-23T06:41:58","modified_gmt":"2026-06-23T06:41:58","slug":"cloud-firm-iomart-falls-to-loss-amid-customer-churn-daily-business","status":"publish","type":"post","link":"https:\/\/www.fintechpulse8.com\/?p=8704","title":{"rendered":"Cloud firm Iomart falls to loss amid customer churn \u2013 Daily Business"},"content":{"rendered":"<p><\/p>\n<div>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/dailybusinessgroup.co.uk\/wp-content\/uploads\/2025\/11\/Iomart.png\" alt=\"Iomart\" class=\"wp-image-186675 lazyload\"\/><img fetchpriority=\"high\" decoding=\"async\" width=\"918\" height=\"582\" src=\"https:\/\/dailybusinessgroup.co.uk\/wp-content\/uploads\/2025\/11\/Iomart.png\" alt=\"Iomart\" class=\"wp-image-186675 lazyload\" srcset=\"https:\/\/dailybusinessgroup.co.uk\/wp-content\/uploads\/2025\/11\/Iomart.png 918w, https:\/\/dailybusinessgroup.co.uk\/wp-content\/uploads\/2025\/11\/Iomart-300x190.png 300w, https:\/\/dailybusinessgroup.co.uk\/wp-content\/uploads\/2025\/11\/Iomart-768x487.png 768w, https:\/\/dailybusinessgroup.co.uk\/wp-content\/uploads\/2025\/11\/Iomart-600x380.png 600w\" sizes=\"(max-width: 918px) 100vw, 918px\"\/><figcaption class=\"wp-element-caption\"><em>Iomart has gone through top level changes<\/em><\/figcaption><\/figure>\n<p class=\"has-medium-font-size wp-block-paragraph\">Increased customer churn saw Scottish cloud computing firm Iomart fall to a loss during a year of transition.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">The Glasgow-based company, which has seen a number of executive changes in recent months, posted a rise in  revenue to \u00a3154.9 million from \u00a3143.5m in the prior year, though recurring revenue decreased to 86% from 89%. <\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">Adjusted EBITDA saw a significant decline to \u00a325.6m from \u00a334.3m, and adjusted EBIT fell to \u00a35.2m from \u00a312.8m, resulting in an adjusted loss before tax of \u00a34m compared to a profit of \u00a36.5m in the previous year.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">Profitability improved in the second half of the year, with adjusted EBIT margin increasing to 3.9% compared with 2.8% in the first half.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">While a modest decline in full year revenue is expected in the current year, the board expects the benefits of cost base actions and an increased focus on higher-value, strategically aligned services to support an improved profit profile during the second half of FY27.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">Richard Last, executive chair, stated: \u201cFY26 has been a year of transition and repositioning for\u00a0Iomart. The group has taken decisive steps to redefine its operating model, enhance business unit accountability and position the business for sustainable long-term growth. <\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">\u201cI am pleased to report that we delivered on our \u00a34m annualised cost savings target, resulting in a structurally leaner and more focused organisation.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">\u201cThe financial results reflect the ongoing transition away from legacy technologies, with churn, particularly elevated in the final quarter, weighing on near-term performance. <\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">\u201cHowever, we have maintained strong cash generation, refreshed our banking facilities, and entered FY27 with a clearer strategic framework and more defined business unit structure to drive better performance and focus on distinct growth areas.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">\u201cOur focus for FY27 is clear, to rebuild growth momentum in higher-value cloud, security and data protection services, continue our cost optimisation programme, and leverage our strong VMware and Microsoft credentials as both markets undergo significant transition.\u201d<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">Mr Last assumed his current role following the departure of Lucy Dimes as group CEO on 29 May last year and the company has appointed recruitment consultants to find a new CEO. He said the search will \u201ccommence in earnest once we have completed our strategic reshaping of the business\u201d.<\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">Craig MacKay, who joined Iomart in October 2023 andhas been serving as managing director of the Private Cloud and Datacentre businesses, has taken over as group chief operating officer. <\/p>\n<p class=\"has-medium-font-size wp-block-paragraph\">Scott Cunningham, chief financial officer, will step down from his role to take up a new opportunity outside the IT sector and will leave the business at the end of this month. The process to appoint the successor CFO is \u201cprogressing positively\u201d.<\/p>\n<p><!-- Simple Share Buttons Adder (8.5.5) simplesharebuttons.com -->           \t            <\/div>\n<p><script>\n!function(f,b,e,v,n,t,s)\n{if(f.fbq)return;n=f.fbq=function(){n.callMethod?\nn.callMethod.apply(n,arguments):n.queue.push(arguments)};\nif(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';\nn.queue=[];t=b.createElement(e);t.async=!0;\nt.src=v;s=b.getElementsByTagName(e)[0];\ns.parentNode.insertBefore(t,s)}(window,document,'script',\n'https:\/\/connect.facebook.net\/en_US\/fbevents.js');\n fbq('init', '1192059580980274'); \nfbq('track', 'PageView');\n<\/script>#Cloud #firm #Iomart #falls #loss #customer #churn #Daily #Business<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Iomart has gone through top level changes Increased customer churn saw Scottish cloud computing firm Iomart fall to a loss during a year of transition. The Glasgow-based company, which has&hellip; <\/p>\n","protected":false},"author":1,"featured_media":8705,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[245],"tags":[283,10795,1271,1269,3993,282,1280,1393,10793,1825,10794],"class_list":["post-8704","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-main-stories","tag-business","tag-churn","tag-cloud","tag-cloud-computing","tag-customer","tag-daily","tag-falls","tag-firm","tag-iomart","tag-loss","tag-richard-last"],"_links":{"self":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts\/8704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8704"}],"version-history":[{"count":0,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts\/8704\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/media\/8705"}],"wp:attachment":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8704"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}