{"id":2667,"date":"2026-05-11T21:39:38","date_gmt":"2026-05-11T21:39:38","guid":{"rendered":"https:\/\/www.fintechpulse8.com\/?p=2667"},"modified":"2026-05-11T21:39:38","modified_gmt":"2026-05-11T21:39:38","slug":"how-the-montage-uses-a-ping-pong-tournament-to-cut-employee-turnover","status":"publish","type":"post","link":"https:\/\/www.fintechpulse8.com\/?p=2667","title":{"rendered":"How the Montage uses a ping pong tournament to cut employee turnover"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/fortune.com\/img-assets\/wp-content\/uploads\/2026\/05\/MONTAGE260408221224_5675-e1778247319272.jpg?w=2048\" \/><\/p>\n<div>\n<p>Last month, nearly 300 Montage International employees packed into the ballroom of the company\u2019s Deer Valley, Utah hotel dressed in their Wimbledon-inspired best. After grabbing concessions like strawberries and cream, they filed into stadium seats, eyes fixed on a ping pong table where former Olympians served as referees for the company\u2019s biennial Compass Cup tournament.<\/p>\n<p>The scene was the culmination of months of competition across Montage\u2019s 15 properties. Many of the luxury hotel company\u2019s 7,000 employees had played their way through local brackets before the top players were flown to Deer Valley for the finals.<\/p>\n<p>At a time when companies are aggressively cutting benefits and even more are laying off workers, spending money on a company-wide morale event might seem hard to justify. But Jason Herthel, Montage International\u2019s president and COO, sees it differently.<\/p>\n<p>\u201cWe see the return on the investment in the form of really low turnover,\u201d he told me. Hospitality turnover can hover around 70%; at Montage, it\u2019s closer to 25%, he said. He also credits the unique offering as a successful recruiting strategy.\u00a0<\/p>\n<p>Of course, no one ping-pong tournament is keeping employees from leaving. But the Montage is betting on visible, shared experiences as part of a broader culture strategy, one aimed at making employees feel connected to the company.<\/p>\n<p>The idea of hosting a recurring ping-pong tournament took some cajoling before the CFO was on board, Herthel admits. He first pitched the idea eight years ago after noticing employees who typically wouldn\u2019t interact playing ping pong at the corporate office. His fellow executives were \u201cgroaning and rolling their eyes\u201d at his idea initially, he said.\u00a0<\/p>\n<p>His breakthrough was tying the tournament to a budget line item Montage already had: its annual leadership summit. Rather than spend on nightly entertainment, the company could fold the tournament into the summit, building culture at roughly the same cost.\u00a0<\/p>\n<p>\u201cIt\u2019s really been a catalyst for just bringing people together, creating excitement and creating engagement for the company,\u201d Herthel said.<\/p>\n<p><strong>Kristin Stoller<\/strong><br \/>Editorial Director, Fortune Live Media<br \/>kristin.stoller@fortune.com<\/p>\n<h3>Around the Table<\/h3>\n<p><em>A round-up of the most important HR headlines.<\/em><\/p>\n<p><span style=\"font-weight:400\">Despite a 10% decrease in corporate layoffs, tech companies have let go of more than 85,000 employees so far this year. <\/span><i><span style=\"font-weight:400\">Wall Street Journal<\/span><\/i><\/p>\n<p><span style=\"font-weight:400\">Billions of dollars in retirement accounts are being lost each year when workers change jobs. <\/span><i><span style=\"font-weight:400\">Washington Post\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight:400\">Consultancy KPMG launched a tool that lets workers track theirs and their colleagues&#8217; usage of AI<\/span><i><span style=\"font-weight:400\">\u2014<\/span><\/i><span style=\"font-weight:400\">but it may be easy to game<\/span><i><span style=\"font-weight:400\">.<\/span><\/i> <i><span style=\"font-weight:400\">Business Insider<\/span><\/i><\/p>\n<h3>Watercooler<\/h3>\n<p><em>Everything you need to know from <\/em>Fortune<em>.<\/em><\/p>\n<p><b>Rising temperatures<\/b><span style=\"font-weight:400\">. Tokyo government employees are being encouraged to <\/span><span style=\"font-weight:400\">wear shorts<\/span><span style=\"font-weight:400\"> to work amid the Iran war\u2019s energy crisis. <\/span><i><span style=\"font-weight:400\">\u2014Emma Burleigh\u00a0<\/span><\/i><\/p>\n<p><b>Tardy tolerance<\/b><span style=\"font-weight:400\">. Some 70% of boomers have <\/span><span style=\"font-weight:400\">zero tolerance<\/span><span style=\"font-weight:400\"> for any level of tardiness, but Gen Z says that 10 minutes late is still on time. <\/span><i><span style=\"font-weight:400\">\u2014Orianna Rosa Royle<\/span><\/i><\/p>\n<p><b>Trust test<\/b><span style=\"font-weight:400\">. The CHRO of online back Synchrony is puzzled by five-day in office mandates, and <\/span><span style=\"font-weight:400\">here\u2019s why<\/span><span style=\"font-weight:400\">. <\/span><i><span style=\"font-weight:400\">\u2014Nick Lichtenberg<\/span><\/i><\/p>\n<\/div>\n<p>#Montage #ping #pong #tournament #cut #employee #turnover<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last month, nearly 300 Montage International employees packed into the ballroom of the company\u2019s Deer Valley, Utah hotel dressed in their Wimbledon-inspired best. After grabbing concessions like strawberries and cream,&hellip; <\/p>\n","protected":false},"author":1,"featured_media":2668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[3081,1541,1255,4646,3140,4647,4648,4649,2381,4650,4651],"class_list":["post-2667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance-news","tag-corporate-culture","tag-cut","tag-employee","tag-fortune-workplace-innovation","tag-leadership","tag-montage","tag-ping","tag-pong","tag-the-future-of-work","tag-tournament","tag-turnover"],"_links":{"self":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts\/2667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2667"}],"version-history":[{"count":0,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/posts\/2667\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=\/wp\/v2\/media\/2668"}],"wp:attachment":[{"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fintechpulse8.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}